Thanks for purchasing our products at Mawsym.com.
In order to be eligible for a refund, you have to return the product within 7 days of delivery . The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to your bank account. It may take 5 to 10 business days for a refund to show up in your bank account.
If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
To initiate refund or exchange you have to send us an email on firstname.lastname@example.org stating your order id, the reason of return and minimum two images of the product received. The product will be picked up from your address.
If anything is unclear or you have more questions feel free to contact our customer support team.
NOTE: We do not offer returns on bulk orders.